Patron Experience

Your Visit

All tickets are booked in advance – Patrons are strongly encouraged to book in advance, as door sales may be limited.

Once you have arrived, please check-in with a member of our Front-of-House staff at the desk inside our lobby. The auditorium doors will open approximately 30 minutes before the performance begins. 

Our Performance Hall is wheelchair accessible including accessible washrooms.

The Canadian College of Performing Arts is located between Theatre Lane and Poet’s Corner, minutes from the friendly ambiance of Oak Bay Village, where patrons can enjoy a pre-show meal or post-show drink and dessert at nearby cafes and restaurants.


In an effort to reduce waste, the College offers assigned lobby bins for recycling of plastic concession wrappers, and asks patrons to please considerer recycling their program after the show. As well, we no longer sell bottled water, and instead have a water station in the lobby with reusable commercial-grade cups.


Snacks and beverages may be purchased and enjoyed in the Performance Hall for select performances.


Free residential street parking is available after 6:00pm Monday through Friday, and all day on weekends. Limited spaces are available in the St. Mary’s Church parking lot adjacent to the College.

Public Transportation

Bus numbers 2, 3, 7, and 8 travel near the College. More information on transit options, schedules, and routes can be found at

Patron Policies

  • Latecomers and any person leaving the theatre will be seated at the discretion of the Front of House staff.
  • The use of cameras, video equipment, and other recording equipment is strictly prohibited.
  • Please turn off or silence any electronic devices in the theatre.
  • The College reserves the right to refuse admittance to or eject any patron exhibiting aggressive, rude, belligerent, threatening, unsafe, or violent behaviour.

The College is committed to creating a welcoming and accessible environment. For more information on any of our accessibility initiatives, please contact the box office.

Relaxed Performances

Open to everyone, but intended to be welcoming of anyone who may find the traditional theatre environment challenging, be that due to a fear of the dark, loud noises, confined spaces, or differing abilities of any kind.

The more casual-than-usual approach to the production includes low light in the audience during the performance, introduction to the actors and the story, and a reduction of the intensity of potentially startling effects. The audience is free to come and go and there is a calm space outside the theatre. This type of theatre environment creates a special relationship between cast and audience.

Relaxed Performances may not be entirely sensory-friendly. Any potentially triggering effects or content will be posted in advance.

Discounts may be available for service organizations and other groups interested in attending relaxed performances.

Click here to see a Visual Story for our Relaxed Performances

Wheelchair Access

The Performance Hall at CCPA is wheelchair accessible.

As space within the theatre is limited, we ask you to book wheelchair seating in advance by contacting our Box Office Manager at 250-595-9970 ext 104 . Please let us know if you have a companion with whom you wish to sit.

Wheelchair seating is provided in the front row of our seating area. Companion seating is adjacent to those wheelchair positions.

The wheelchair ramp is located at the front of St. Mary’s Church and leads to a path through the Memorial Garden between the Church and the Performance Hall. There are two designated parking spots in the Church parking lot on the north side of the building. Our wheelchair accessible washroom is located through the lobby next to the Performance Hall.

Complimentary Attendant /
Caregiver Pass

An attendant / caregiver is a person who travels with you and who is responsible for your care and assistance during the performance. Patrons requiring an attendant must notify the Box Office at the time the ticket purchase is made. Attendants are not required to pay for a ticket, but a ticket must be issued for them. Please contact our Box Office Manager at 250-595-9970 ext 104 to make arrangements.

Guide and Companion Animals

Guide and medically required companion animals are welcome in the theatre. For audience safety and comfort you must inform us that you are bringing an animal when you book your tickets.

View Photo Credits

Middletown, 2018 | director Stuart Aikins | photo credit Peter Pokorny
Unity (1918), 2019 | director Glynis Leyshon | photo credit Peter Pokorny